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 Operational Improvement |
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Value Improvement Process (VIP) Streamline work processes, shorten wait times and improve customer and patient flow. Applying Lean Six Sigma principles, we help you reduce non-value added activities and bottlenecks, allowing staff to focus on work that contributes to patient and customer satisfaction. At the outset, we develop a business case to ensure all projects meet organizational and financial objectives. We can provide team facilitation or guide your internal staff through the process. Plan for Improvement Focus your improvement efforts on projects with the greatest return. We can help you identify your organization’s key processes, identify key metrics, prioritize improvement opportunities, and develop project plans. Organizational Assessment Using Malcolm Baldrige National Quality Award criteria as a framework, we can help your organization identify strengths and opportunities for improvement. We can assist you to benchmark against Malcolm Baldrige winners. |